# Emergency Tree Services Sydney

> Emergency and storm tree removal across Sydney. A website of Above All Tree Services Pty Ltd (ABN 41 162 658 933), family-owned Sydney arborists since 2004 (22 years) with bases in Engadine, Ryde, Gordon and Bankstown. Main website: https://www.tree-services.com.au/

## Contact
- Call us: 0412 908 673; storm and emergency calls answered after hours
- Bases (not open to the public): Engadine (Achilles Road) — Sutherland Shire; Ryde (Porter Street) — Ryde, the inner west and the lower north shore; Gordon (Pacific Highway) — Ku-ring-gai and the upper north shore; Bankstown (Hoskins Avenue) — Canterbury-Bankstown, St George and the south-west
- Enquiries: the quote form on this site (no email address is published; every enquiry comes through the form or the phone)
- Hours: Monday to Friday 8:00 am – 5:30 pm; Saturday 8:00 am – 1:00 pm; Sunday Closed
- Quotes are free. We call back almost as soon as a request comes in and inspect within 24–48 hours; stumps can be quoted from a photo, everything else is seen on site. Prices are not published: every job is quoted.

## Credentials
- Two AQF Level 5 consulting arborists, Diploma of Horticulture (Arboriculture) (Wayne Back, Joshua Baber); Joshua Baber writes the arborist reports
- EWP licences (over 11 m) and Electrical Close Approach
- RISI, ARTC and Sydney Airport (SACL) inductions
- NSW TAFE chainsaw operations teacher on staff
- Insurance: $20 million public liability (QBE); $20 million product liability (QBE); $10 million professional indemnity (QBE); Workers compensation (CGU); Heavy motor vehicle insurance (Allianz)
- Clients include Bayside Council, Spotless Facility Services, Eight Sydney strata management companies, Public and private schools, Construction and landscaping companies.

## What this site covers
Emergency and storm tree removal across Sydney: fallen trees, trees on houses, cars and driveways, hanging or split branches, trees leaning after a storm. We make the danger safe first, then remove the tree and clean up, and provide an itemised invoice and photos for insurance claims. In a big storm we triage by danger: trees on houses or blocking the only way out come first.

## If a tree has just come down
- Anyone hurt or trapped, or fire: call 000.
- Tree on the house, blocking your door or driveway, roof damaged: NSW SES 132 500 (makes it temporarily safe; removal is for your insurer and a contractor).
- Tree touching or on a power line: stay at least 8 m away, treat the line and the tree as live. Ausgrid 13 13 88 (Sutherland Shire, St George, inner and eastern Sydney); Endeavour Energy 131 003 (western and south-western Sydney, Illawarra).
- Photograph everything before it is moved; call your insurer before authorising work.
- A council street or park tree: report it to the council (or the SES in an emergency); don't cut it yourself.

## Who pays
- A healthy tree that fell in a storm is generally treated as an act of nature: each owner claims on their own insurance. If the tree was dead, damaged or known to be dangerous, its owner may be liable.
- Home policies often cover removing a tree that damaged the insured home (sometimes up to a limit); a tree that fell without damaging anything is often not covered; preventive removal is never covered. A car hit by a tree goes on the car policy.
- Council approval: a tree that has already fallen, or is imminently dangerous, can generally be made safe straight away; most councils want photos kept and some want to be told within a set number of days.

## Availability and cost
- Calls are answered after hours; when a crew is available we are usually on site within about two hours, from bases in Engadine, Ryde, Gordon and Bankstown.
- After-hours call-outs are charged at after-hours rates with a minimum charge; an assess-and-make-safe call-out can be booked separately. Price given before work starts. Dollar amounts are not published.

## Related
- Main website with every service, suburb and council guide: https://www.tree-services.com.au/
- Council tree rules for 32 Sydney councils: https://www.tree-services.com.au/council-tree-rules/
- Google reviews: https://www.google.com/maps/place/?q=place_id:ChIJC5Olhctr5UkR-81ARND8yD8

## Site credit
Built by System C Pty Ltd (https://www.systemc.com.au/).